World Souvenirs Ltd (Ireland)
The Irish Souvenir Shop - Credit card processing carried out securely using SSL.
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About Us World Souvenirs Ltd, The Irish Souvenir shop, are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@worldsouvenirs.co.uk

Cheques (UK pounds only) should be made payable to World Souvenirs Ltd.

Our Contact details:
World Souvenirs Ltd
Hollin Cottage
10 Hollin Lane
Styal
Wilmlsow
Cheshire
SK9 4JH
United Kingdom
Phone: +44 (0) 1625 533434
Fax: +44 (0) 1625 533434
Email: info@worldsouvenirs.co.uk
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping outside the United Kingdom, place your order and your credit card company will convert the transaction to your own currency.

We accept Visa,Mastercard, American Express, JCB, Switch, PayPal, Nochex. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling There is a separate charge for shipping which is based on weight and destination. The cost is calculated and shown during the order process.
Delivery Schedule We endeavour to deal with all orders as soon as possible.
Most orders leave us within 4 days.
Our delivery aims are: UK and Ireland 7 days, Europe 10 days, North America/South America 10 to 14 days, Australia, Asia and Far East 20 days.
BUT please allow up to 28 days.
If urgent please advise us and we will do our best to meet your requirements.
The above may alter during holiday seasons.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges All prices include local taxes
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Your statutory rights are not affected

COMPLAINTS
Should you find a problem then please contact us as soon as possible in order that we can rectify the problem.
If any item is defective, damaged in transit or otherwise unacceptable then we will make every effort to correct the situation to your complete satisfaction.
If you have any complaint then please contact John and Jenny Swinbourne in complete confidence by email at info@worldsouvenirs.co.uk and provide a contact email address or telephone number and we will contact you within 24 hours.
All complaints will be dealt with fairly, in confidence and speedily. We will also ensure that you are kept fully informed about progress.

RETURNS
If the goods are damaged in transit or faulty, please contact us by email at info@worldsouvenirs.co.uk within 30 days and we will replace them free of charge. We may ask you to return them to us, in which case we will refund your postage costs.
Goods that are unacceptable for any reason may be returned for a refund but you must contact us first for authorisation by email at info@worldsouvenirs.co.uk
Reaching Us Customer support is available by telephoning World Souvenirs on +44(0)1625 533434. This service is supported by an answering machine which is available at all times. Costs are at normal telephone costs for dialling the United Kingdom. Please leave your order number, name, telephone number and brief outline of your query. We aim to respond to all messages within 48 hours. A faster service may be achieved via email at info@worldsouvenirs.co.uk

If you need to reach us, please email us at info@worldsouvenirs.co.uk or
fax us on +44(0) 1625 533434
or write to us at
World Souvenirs Ltd
Hollin Cottage
10 Hollin Lane
Styal
Wilmlsow
Cheshire
SK9 4JH
United Kingdom
Privacy Policy World Souvenirs Ltd, The Irish Souvenir Shop, do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy If the goods are damaged in transit or faulty, please contact us by email at info@worldsouvenirs.co.uk within 30 days and we will replace them free of charge. We may ask you to return them to us, in which case we will refund your postage costs.
Goods that are unacceptable for any reason may be returned for a refund but you must contact us first for authorisation by email at info@worldsouvenirs.co.uk

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Remittance Terms All payments must be received and authorised before shipment
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The Irish Souvenir Shop - Credit card processing carried out securely using SSL.